FlightView From the Sky blog

Amanda Rogers

Recent Posts

How Dallas Airmotive Uses Historical Flight Data to Keep its Customers Flying

Posted by Amanda Rogers on Jul 23, 2014 @ 02:02 PM

When you're responsible for maintaining over 80% of the aircraft engines in the Business & General Aviation markets, you need to keep a close watch on your customers' engine usage and servicing schedule. See how Dallas Airmotive uses historical flight data reports to make sure its customers stay in the air and on-time. 

 

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Topics: report, flifo, flight tracking, operations

Connected Information-Sharing Tops Travelers' OTA Wish List

Posted by Amanda Rogers on Jun 16, 2014 @ 11:02 AM

In the event of an itinerary disruption, how can OTAs and meta-search engines provide a value-added service their customers crave by using actionable information they already have? Down-stream information sharing.

ota_itin_changes_img 

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Topics: trips, report, flifo, business travel, leisure travel, airlines, tracking, experience, customer service, data transparency, mobile, tips, itinerary, OTA

What OTAs & Meta-Search Sites Should Know About Online Flight Search [Survey & Infographic]

Posted by Amanda Rogers on Jun 11, 2014 @ 09:30 AM

What information do travelers really want when searching for flights online, and what makes them prefer one OTA or meta-search site over another? 

 

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Topics: trips, report, flifo, business travel, leisure travel, airlines, tracking, experience, customer service, data transparency, mobile, tips, itinerary, OTA

The Airline Ancillary Fee Nobody's Talking About

Posted by Amanda Rogers on May 07, 2014 @ 04:06 PM

You might be surprised by the ancillary fee that's boosting airlines' bottom lines.

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Topics: business travel, airlines, experience, customer service, ancillary, check-in

Airline Customer Satisfaction Rankings Are In! See the Winners & Losers

Posted by Amanda Rogers on Apr 23, 2014 @ 03:13 PM

The latest travel industry customer satisfaction rankings are in, and well, it's not great news for airlines. 

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Topics: airlines, experience, customer service

The End of Airport FIDS?

Posted by Amanda Rogers on Feb 05, 2014 @ 06:59 PM

Over on Aviation Pros, FlightView CEO Mike Benjamin asks "Do Airports Need FIDS Anymore?"  

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Topics: flifo, airlines, experience, airport, displays, self-service, customer service, data transparency, mobile, flight, technology

Winter Storm Janus Flight Delay & Cancellation News Roundup

Posted by Amanda Rogers on Jan 22, 2014 @ 02:09 PM

Winter storm Janus derailed travel plans from the Midwest to the busy Northeast corridor this week, delaying and cancelling thousands of flights across the country. 

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Topics: cancelled, airlines, tracking, airport, weather, delay, travel planning, tips

5 Holiday Travel Survival Tips From the Pros

Posted by Amanda Rogers on Nov 27, 2013 @ 11:43 AM

The holiday travel season is off to a rocky start with nasty weather hitting much of the country this week, plus winter storm Boreas battering airports in the busy Northeast corridor. Combine high winds, driving rain and blizzard-like conditions with holiday crowds, and you've got a recipe for monster flight delays. Want some good news? FlightView's had over 30 winters to hone our holiday travel skills and we're offering you our 5 best tips for surviving the not-so-friendly skies. 

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Topics: cancelled, leisure travel, airlines, airport, weather, self-service, customer service, mobile, technology, delay, app, tips, holiday travel

Thanksgiving Flight Tracking Fun!

Posted by Amanda Rogers on Nov 25, 2013 @ 04:43 PM

In honor of the upcoming Thanksgiving holiday, we decided to have a little fun with the live flight tracker on our site. Now through Thursday, when you track a flight on www.flightview.com and click the orange "Launch Live" button found on the details page of any in-air flight, you'll get a festive surprise...

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Topics: leisure travel, tracking, travel, holiday travel

In-Flight Wi-Fi, When and How Do You Buy?

Posted by Amanda Rogers on May 14, 2013 @ 11:47 AM

in flight wifi Do you Wi-Fi when you fly? On a flight from D.C. to Boston last weekend with our antsy toddler, I seriously considered coughing up the cash for in-flight internet service even though we’d only be in the air a short time. But the weird thing is, it didn’t cross my mind to purchase Wi-Fi until the flight attendant made the announcement that it was available. It seems I was on the same page as many of our respondents in a recent FlightView traveler survey where 71% of travelers hadn’t purchased add-on services like Wi-Fi via an airline’s mobile website or app, but almost 60% would consider it if a notification was pushed to their device before boarding.

In-flight wi-fi options

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Topics: airlines, ancillary, mobile, wifi, technology, app

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