FlightView From the Sky

Amanda Rogers

Recent Posts

Well done to our Punctuality League winners!

Posted by Amanda Rogers on Jan 07, 2016 @ 07:47 AM

Once again we’ve had a busy first week back in the office at OAG HQ; with no time to eat the last of the Christmas goodies or start our January health kick. Instead, we’ve been crunching numbers and analysing all of our 2015 Flight Status data to find out who topped our second annual Punctuality League.

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Topics: airlines, airport, on time, punctuality league

Are you traveling on the busiest day this Thanksgiving?

Posted by Amanda Rogers on Nov 16, 2015 @ 10:31 AM

Check out our new infographic to find out if you're traveling on the busiest day for Thanksgiving, and if you're flying to one of the Top 5 Thanksgiving destinations!

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Topics: leisure travel, holiday travel, On-Time Performance

Can You Name the Top 50 World's Most Connected Airports?

Posted by Amanda Rogers on Oct 05, 2015 @ 02:38 PM

Some answers may really surprise you! 

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Topics: report, airport, data transparency, Customer Experience

How SFO Airport's IT Department Runs Smoother with Real-Time Flight Information

Posted by Amanda Rogers on Jul 30, 2014 @ 09:00 AM

As one of the busiest airports in the U.S., how does SFO's IT department keep its travelers, operations team, and staff updated on the latest flight information efficiently? 

 

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Topics: flifo, experience, airport, displays, customer service, data transparency, technology, data feed, flight tracking, ARINC, operations, AODB

How Dallas Airmotive Uses Historical Flight Data to Keep its Customers Flying

Posted by Amanda Rogers on Jul 23, 2014 @ 02:02 PM

When you're responsible for maintaining over 80% of the aircraft engines in the Business & General Aviation markets, you need to keep a close watch on your customers' engine usage and servicing schedule. See how Dallas Airmotive uses historical flight data reports to make sure its customers stay in the air and on-time. 

 

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Topics: report, flifo, flight tracking, operations

Connected Information-Sharing Tops Travelers' OTA Wish List

Posted by Amanda Rogers on Jun 16, 2014 @ 11:02 AM

In the event of an itinerary disruption, how can OTAs and meta-search engines provide a value-added service their customers crave by using actionable information they already have? Down-stream information sharing.

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Topics: trips, report, flifo, business travel, leisure travel, airlines, tracking, experience, customer service, data transparency, mobile, tips, itinerary, OTA

What OTAs & Meta-Search Sites Should Know About Online Flight Search [Survey & Infographic]

Posted by Amanda Rogers on Jun 11, 2014 @ 09:30 AM

What information do travelers really want when searching for flights online, and what makes them prefer one OTA or meta-search site over another? 

 

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Topics: trips, report, flifo, business travel, leisure travel, airlines, tracking, experience, customer service, data transparency, mobile, tips, itinerary, OTA

The Airline Ancillary Fee Nobody's Talking About

Posted by Amanda Rogers on May 07, 2014 @ 04:06 PM

You might be surprised by the ancillary fee that's boosting airlines' bottom lines.

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Topics: business travel, airlines, experience, customer service, ancillary, check-in

Airline Customer Satisfaction Rankings Are In! See the Winners & Losers

Posted by Amanda Rogers on Apr 23, 2014 @ 03:13 PM

The latest travel industry customer satisfaction rankings are in, and well, it's not great news for airlines. 

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Topics: airlines, experience, customer service

The End of Airport FIDS?

Posted by Amanda Rogers on Feb 05, 2014 @ 06:59 PM

Over on Aviation Pros, FlightView CEO Mike Benjamin asks "Do Airports Need FIDS Anymore?"  

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Topics: flifo, airlines, experience, airport, displays, self-service, customer service, data transparency, mobile, flight, technology

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