FlightView From the Sky

Travelers expect more -- and will pay more -- to improve their air travel experience

Posted by Bart Littlefield on Jul 20, 2015 @ 03:21 PM

This summer, we surveyed 2,300 mobile travelers who told us what changes or additional services they want – and would even pay a premium for – to improve their travel experience.

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Topics: report, airlines, experience, airport, data transparency, ancillary, mobile, wifi, flight status, Terminals, Customer Experience

Taking the Rub out of the Hubbub

Posted by Stephen Leonard on Jul 20, 2015 @ 10:00 AM

Cliches be damned, it really is all about the customer. And the airline. And the airport too. Just ask IATA. Or SITA. Or anyone doing business in the air tranpsort industry. While air travel has never been more à la carte for those selling and those buying--services on-demand seems both lean and efficient, yes?--the business of the business is still three-pronged:

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Topics: airport, displays, weather, flight status, Concessions, Terminals, Customer Experience, Airside

200+ Airports in US Ranked for On-Time Departures - Which was Best?

Posted by Bart Littlefield on Jul 08, 2015 @ 06:12 PM

Since we released our Global Airports On-Time Report for June we've had a number of interested folks ask for the complete list of US Airports ranked within the country, and not against other airports in the world.  We put together that report for the last three months so people could see how things changed.

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Topics: cancelled, airlines, delay, on time, On-Time Performance, airports

Airports in the US Struggle in June

Posted by Bart Littlefield on Jul 06, 2015 @ 02:50 PM

US airports dealt with increasing delays in June.  According to FlightView's On-Time Performance Report for Global Airports for June, fewer than 7 in 10 flights (68.4%) arrived at US airports within 15 minutes of scheduled arrival time last month.  That figure compares to 73.4% in May and 73.6% in April.

As a result, on-time departures (flights leaving the gate no later than 14 minutes after schedule) at US airports dropped to 69% in June, down from 74.2% in May and 75.3% in April.

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Topics: cancelled, airlines, delay, on time, On-Time Performance, airports

US Airlines Have Rough Month for On-Time Performance in June

Posted by Bart Littlefield on Jul 06, 2015 @ 12:12 PM

US air travel had a rough go in June.  According to FlightView's On-Time Performance Report for Global Airports for June, fewer than 7 in 10 flights (68.4%) arrived at US airports within 15 minutes of scheduled arrival time last month.  That figure compares to 74.2% in May and 73.6% in April.

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Topics: cancelled, airlines, delay, on time, On-Time Performance, airports

FlightView’s Historical Flight Information Powers Critical Strategic Analysis

Posted by Stephen Leonard on Jun 30, 2015 @ 11:47 AM

Earlier this month we got a call from a consultant working on airspace issues for the FAA. They knew we had the historical flight information he needed (due in large part to our longstanding relationship with and work for the FAA), and in fact we did. Now they are putting that data to work to help the FAA ameliorate those airspace issues.

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Topics: FAA, data feed, flight tracking, flight status, consulting, API, aviation

Regional Airline Improves Operating Performance with Benchmark Reports from FlightView

Posted by Seth Bailey on Jun 09, 2015 @ 10:00 AM

A regional operator in North America wants to be sure its operations meet or exceed the best operational performance in the region. They turned to FlightView to provide them with timely historical information for each of the regional airlines they compete with – as well as the major airlines they fly for – so they could see how they measured up against the competition.

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Topics: report, airlines, brand, delay, operations, On-Time Performance

Travelers Look to Airports for Flight Information

Posted by Paul Lewis on May 18, 2015 @ 05:27 PM

Twice a year we ask our millions of flight tracking app users what matters to them when they travel, especially when it comes to technology. Increasingly, the Air Transportation Industry – airports, airlines and the businesses that support them – depends on connected information technology to provide transparency and clarity and serve travelers better.

Basically travelers want to know, more than anything else, whether their flights are on time. And they look to airports to provide accurate flight status and other important travel information.

But many airports drop the ball – or strike out – when it comes to taking advantage of flight information to improve the travel experience.

Our latest report identifies 5 things that many airports are missing when it comes to aggregating, displaying or communicating important current travel information. Download our report: “Grounded by Data: 5 Costly Flight Information Mistakes Airports Make Every Day”

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Topics: flifo, cancelled, airport, data transparency, delay, AODB, day of travel, airports, FIDS, Status

Airports Emerge as Key Source of Day-of-Travel Information

Posted by Katherine Wellman on Apr 16, 2015 @ 11:40 AM

While many travelers have relied on airports to provide flight information on large digital signs inside the airport for years, this reliance did not extend to mobile technology and native apps when they first appeared in the market.  Instead travelers initially turned to airlines for mobile apps.  This was because airlines had their itinerary and profile information – so it made sense for them to store and display itineraries and provide flight status.  Also, with features like mobile check-in and mobile boarding passes, airlines took the lead over airports on offering native mobile apps for travelers.  Instead, many airports focused on mobile web sites because they could present listings of airport services, restaurants, shopping, and flight arrival and departure boards across multiple mobile platforms without rich interaction with the user. 

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Topics: airport, self-service, mobile, app, travel, day of travel

OAG Buys FlightView Inc.

Posted by Bart Littlefield on Jan 20, 2015 @ 08:00 AM


FlightView and OAG announced today the acquisition of FlightView Inc. by UK-based OAG.  In a press release the companies announced:

OAG, the market leader in flight schedules and related analytics, is strengthening its position at the forefront of the expanding market for real-time flight status information with the acquisition of leading Boston-based real-time flight information solutions provider FlightView Inc.

Phil Callow, chief executive of OAG, says: “Real-time flight status information is increasingly important to a wide range of customers. From airlines, airports and online travel businesses to fuelling companies, this data is key to enhancing passenger experience, driving operational efficiencies and traveller-centric services these companies now are eager to pursue.

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Topics: business travel, tracking, on time, data feed, FlightView

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