FlightView From the Sky blog

Regional Airline Improves Operating Performance with Benchmark Reports from FlightView

Posted by Seth Bailey on Jun 09, 2015 @ 10:00 AM

A regional operator in North America wants to be sure its operations meet or exceed the best operational performance in the region. They turned to FlightView to provide them with timely historical information for each of the regional airlines they compete with – as well as the major airlines they fly for – so they could see how they measured up against the competition.

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Topics: report, airlines, brand, delay, operations, On-Time Performance

How Important Is Weather To Your Operation?

Posted by Seth Bailey on Jan 12, 2015 @ 09:00 AM

As we turn the page on 2014 and enter the heart of the North American winter, valid and accurate weather content is high on our clients' "radar" so to speak. Not only are airports, airlines and charter operators affected by bad weather, but ground transportation, cruise lines and travel companies can also be severly disprupted. Through FlightView's Dispatch offering, a PC-based aircraft simulation display our clients better manage their flights by staying updated with current weather, high traffic areas and irregular operations.  

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Topics: airlines, airport, weather, dispatch, radar,avionics

Keeping Pax "In The Know" In-Flight and On The Ground

Posted by Seth Bailey on Dec 22, 2014 @ 10:30 AM

A top priority of airlines and airports today is leveraging technology to keep passengers updated, to improve the passenger experience. From the moment a traveler steps foot into the terminal they are greeted by a bank of flight information displays. With little hesitation, they will glance up hoping to find their flight showing that magical phrase of "On Time". They will then proceed to the airline automated check-in kiosk to confirm they are on the correct flight, change their seat to a window or aisle and print a boarding pass all without consulting a human. Then onto security, where according to our recent survey results a whopping 79% of travelers are very eager to know how long they will wait in line. Once through security they proceed to the gate and check the gate display to double check the flight is still on time. To complete their information intake they might glance at a TV to see if CNN is showing the weather, to judge if that approaching storm cell will impact the takeoff time. Point being, each segment of the day of travel journey requires real time, valid and detailed flight related updates so the passengers can remain informed. 

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Topics: airlines, technology, flight tracking, FlightView, airports

USDOT and FlightView Spar Over On-Time Performance of US Airlines

Posted by Bart Littlefield on Nov 12, 2014 @ 02:05 PM

Every month FlightView reports on the on-time performance of airlines around the world based on the real-time flight information we collect. As well, the US Department of Transportation issues on-time performance of the major US airlines every month.

When we compare FlightView’s and USDOT’s views of airline performance, what do we see?  Do our numbers match up?  Are there any biases?  Are the same airlines on top / bottom of our lists?  Is one report better than the other?

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Topics: report, cancelled, airlines, delay, on time, On-Time Performance

Tracking and Comparing On-Time Performance of North America’s Airlines

Posted by Bart Littlefield on Nov 06, 2014 @ 11:41 AM

Since the beginning of the year FlightView has been publishing on-time performance reports on the world’s airlines based on the aggregated real-time flight information we collect from multiple sources on every commercial airliner in the world.

Our data is primarily used by airlines and airports and other travel companies (online and offline travel agencies, mobile developers, even cruise lines, hotels and ground transportation companies) to keep themselves and travelers apprised of aircraft whereabouts.

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Topics: flifo, cancelled, airlines, delay, on time, On-Time Performance

Connected Information-Sharing Tops Travelers' OTA Wish List

Posted by Amanda Rogers on Jun 16, 2014 @ 11:02 AM

In the event of an itinerary disruption, how can OTAs and meta-search engines provide a value-added service their customers crave by using actionable information they already have? Down-stream information sharing.

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Topics: trips, report, flifo, business travel, leisure travel, airlines, tracking, experience, customer service, data transparency, mobile, tips, itinerary, OTA

What OTAs & Meta-Search Sites Should Know About Online Flight Search [Survey & Infographic]

Posted by Amanda Rogers on Jun 11, 2014 @ 09:30 AM

What information do travelers really want when searching for flights online, and what makes them prefer one OTA or meta-search site over another? 

 

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Topics: trips, report, flifo, business travel, leisure travel, airlines, tracking, experience, customer service, data transparency, mobile, tips, itinerary, OTA

OTAs & Meta-Search Engines: It's Not Just About Trip Planning...

Posted by Katherine Wellman on Jun 09, 2014 @ 01:59 PM

Given a lack of consumer loyalty, what can OTAs and Meta-Search Engines do to please their audience more and gain their allegiance as well as increase market share? Our latest traveler survey sheds some light.

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Topics: trips, report, flifo, business travel, leisure travel, airlines, tracking, experience, customer service, mobile, tips, itinerary, OTA

The Airline Ancillary Fee Nobody's Talking About

Posted by Amanda Rogers on May 07, 2014 @ 04:06 PM

You might be surprised by the ancillary fee that's boosting airlines' bottom lines.

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Topics: business travel, airlines, experience, customer service, ancillary, check-in

Airline Customer Satisfaction Rankings Are In! See the Winners & Losers

Posted by Amanda Rogers on Apr 23, 2014 @ 03:13 PM

The latest travel industry customer satisfaction rankings are in, and well, it's not great news for airlines. 

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Topics: airlines, experience, customer service

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