FlightView From the Sky blog

This Great Boston Globe Chart Tells the Whole Snowy Story

Posted by Bart Littlefield on Feb 18, 2014 @ 12:47 PM

Wow -- but this winter has been a (polar) bear, hasn't it?  On Saturday the Boston Globe analyzed FlightView's data from last winter and this one so far, and showed how badly Logan Airport's flights have been affected by the relentless snowstorms we've had -- and but for a wiped out pair of days in February of 2013, this winter has been one of the worst for flight cancellations in memory.  As many as six days since New Year's have seen a third or more of Logan's flights get scrubbed.

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Topics: cancelled, airlines, airport, weather, delay

The End of Airport FIDS?

Posted by Amanda Rogers on Feb 05, 2014 @ 06:59 PM

Over on Aviation Pros, FlightView CEO Mike Benjamin asks "Do Airports Need FIDS Anymore?"  

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Topics: flifo, airlines, experience, airport, displays, self-service, customer service, data transparency, mobile, flight, technology

Monthly On-Time Performance Reports for Airlines and Airports

Posted by Bart Littlefield on Feb 04, 2014 @ 07:27 PM

A number of airports and airlines have asked us to report on the on-time performance of their organizations based on the global coverage of our flight tracking services. Increasingly they depend on FlightView to supply the most accurate, fastest information about the flights they are operating or servicing, both in real time and collected as historical flight information.

As a result of delivering historic and real-time flight information to our customers, we have discovered high interest within the ATI community for information of this kind to help understand where opportunities lie to improve their operational and marketing capabilities.

Starting this January, each month we will report the on-time performance of the world’s largest airlines and airports (by number of flights).

The first Global Airline On-Time Performance Report is available for download now.

In addition to on-time performance this month we included the completion percentage of those airlines. More than 130 global airlines are ranked by both on-time arrivals and completion percentages.

Get January's Global Airline Report here. 

Subscribe -- enter your email in the "Subscribe to Blog" box up there in the northeast corner -- to get each monthly report when they become available.

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Topics: report, cancelled, airlines, airport, weather, delay

Winter Storm Janus Flight Delay & Cancellation News Roundup

Posted by Amanda Rogers on Jan 22, 2014 @ 02:09 PM

Winter storm Janus derailed travel plans from the Midwest to the busy Northeast corridor this week, delaying and cancelling thousands of flights across the country. 

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Topics: cancelled, airlines, tracking, airport, weather, delay, travel planning, tips

The Polar Vortex and You: How Badly Were You Affected by Flight Delays and Cancellations?

Posted by Bart Littlefield on Jan 17, 2014 @ 11:10 AM

Snow, windstorms and arctic temperatures attributed to the Polar Vortex wreaked havoc on air travel during the first 10 days of 2014.  Airports from Maine to the Dakotas were whammied by the cold and snow.  Airlines with large operations at airports in the northeast and midwest were whipped so badly it seemed as if they simply gave up for a few days there.

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Topics: flifo, cancelled, airlines, airport, weather, delay, big data, on time

How bad was it for United and jetBlue in the January storms? Take a guess...

Posted by Bart Littlefield on Jan 14, 2014 @ 05:00 PM

No surprise to anyone in the industry but the first week of 2014 was really rough on air travel in North America. Joe Sharkey in the New York Times today reported (based on FlightView’s data) that from Jan. 2 through Jan. 9 “airlines in the US canceled 27,779 flights out of 243,842 scheduled departures” or a whopping 11.4%.  Of those that actually operated during the entire period, fewer than half arrived within 15 minutes of schedule.

How bad was it (besides really bad) for an airline near you?  Take a look at the first 9 days of the year and how North American airlines were affected – which were hardest hit and which skated by. 

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Topics: cancelled, airlines, weather, delay

Cancelled Flights: Thanksgiving Week at an Airport Near You

Posted by Bart Littlefield on Dec 06, 2013 @ 06:04 PM

Not so good if you were in any of the large parts of America that were badly affected by winter storms – or if you had to fly to or from those wet, windy and snowy locales.

At FlightView we aggregate and consolidate – and save and report – real-time flight information from hundreds of sources around the world.  So we are among the first to know whether flights will run early, late – or at all.  And we compile all that data to enable airports and airlines to look back, see what happened, find out why, and operate more smoothly the next time weather events mess up the works.

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Topics: report, flifo, cancelled, airlines, airport, flight, delay, holiday travel

How Your Colleagues Are Increasing Airport Concession Revenues

Posted by Katherine Wellman on Dec 03, 2013 @ 10:01 AM

Last year terminal concession revenues from retail, food & beverage, and services totaled $1.5 Billion, or over 20% of all non-aeronautical revenue at U.S. airports, according to ACI-NA’s 2013 Airport Concessions Benchmarking Survey. Passenger spend on airport concessions has been slowly inching up each year, but not in-line with the cost and effort airports and airlines are funneling in to terminal retrofitting and redesigns.  So what’s the best bang for your buck when it comes to IT investments that will improve the airport experience? 

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Topics: airlines, tracking, experience, airport, displays, weather, self-service, customer service, data transparency

5 Holiday Travel Survival Tips From the Pros

Posted by Amanda Rogers on Nov 27, 2013 @ 11:43 AM

The holiday travel season is off to a rocky start with nasty weather hitting much of the country this week, plus winter storm Boreas battering airports in the busy Northeast corridor. Combine high winds, driving rain and blizzard-like conditions with holiday crowds, and you've got a recipe for monster flight delays. Want some good news? FlightView's had over 30 winters to hone our holiday travel skills and we're offering you our 5 best tips for surviving the not-so-friendly skies. 

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Topics: cancelled, leisure travel, airlines, airport, weather, self-service, customer service, mobile, technology, delay, app, tips, holiday travel

Why Data Transparency is Critical for Travel Providers

Posted by Scott Kahan on Nov 11, 2013 @ 03:39 PM

Answering the phones at FlightView can be a very interesting experience.  Many travelers, shippers, expeditors, meeters and greeters, friends and worried family members see the real-time flight information on our website - or on one of the hundreds of websites that we power - and assume that since we have a lot of information about the day of travel, we must have all of the information on the day of travel, including answers to their unique personal situation.  In fact, it's so hard for these folks to find a phone number for their actual travel service provider that they dial us.  When it comes to questions from inbound calls, some staff favorites include a guy who asked if customs would charge him more if he brought his new inheritance back from Europe as gold or cash, as well as a woman who wondered whether her husband had brought a mistress on his flight (we suggested he call the office of border control and that she call a marriage counselor).

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Topics: airlines, tracking, customer service, data transparency, flight

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