FlightView From the Sky blog

FlightView Displays Keep TPA Pax in the Know – and Happy – with Great Graphics

Posted by Bart Littlefield on Aug 26, 2014 @ 12:46 PM

At Tampa International Airport these days everywhere you look you can see what’s going on in the sky over central Florida – and all over the country – without even having to look out the window.  During the past year TPA has partnered with Com-Net to install several FlightView display content products throughout the terminal, from the counter, along concourses, to the gate areas, and baggage claim.

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Topics: flifo, experience, airport, displays, weather, self-service, customer service, data transparency, technology, flight tracking, airport integrators

How SFO Airport's IT Department Runs Smoother with Real-Time Flight Information

Posted by Amanda Rogers on Jul 30, 2014 @ 09:00 AM

As one of the busiest airports in the U.S., how does SFO's IT department keep its travelers, operations team, and staff updated on the latest flight information efficiently? 

 

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Topics: flifo, experience, airport, displays, customer service, data transparency, technology, data feed, flight tracking, ARINC, operations, AODB

How Dallas Airmotive Uses Historical Flight Data to Keep its Customers Flying

Posted by Amanda Rogers on Jul 23, 2014 @ 02:02 PM

When you're responsible for maintaining over 80% of the aircraft engines in the Business & General Aviation markets, you need to keep a close watch on your customers' engine usage and servicing schedule. See how Dallas Airmotive uses historical flight data reports to make sure its customers stay in the air and on-time. 

 

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Topics: report, flifo, flight tracking, operations

Connected Information-Sharing Tops Travelers' OTA Wish List

Posted by Amanda Rogers on Jun 16, 2014 @ 11:02 AM

In the event of an itinerary disruption, how can OTAs and meta-search engines provide a value-added service their customers crave by using actionable information they already have? Down-stream information sharing.

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Topics: trips, report, flifo, business travel, leisure travel, airlines, tracking, experience, customer service, data transparency, mobile, tips, itinerary, OTA

What OTAs & Meta-Search Sites Should Know About Online Flight Search [Survey & Infographic]

Posted by Amanda Rogers on Jun 11, 2014 @ 09:30 AM

What information do travelers really want when searching for flights online, and what makes them prefer one OTA or meta-search site over another? 

 

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Topics: trips, report, flifo, business travel, leisure travel, airlines, tracking, experience, customer service, data transparency, mobile, tips, itinerary, OTA

OTAs & Meta-Search Engines: It's Not Just About Trip Planning...

Posted by Katherine Wellman on Jun 09, 2014 @ 01:59 PM

Given a lack of consumer loyalty, what can OTAs and Meta-Search Engines do to please their audience more and gain their allegiance as well as increase market share? Our latest traveler survey sheds some light.

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Topics: trips, report, flifo, business travel, leisure travel, airlines, tracking, experience, customer service, mobile, tips, itinerary, OTA

The End of Airport FIDS?

Posted by Amanda Rogers on Feb 05, 2014 @ 06:59 PM

Over on Aviation Pros, FlightView CEO Mike Benjamin asks "Do Airports Need FIDS Anymore?"  

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Topics: flifo, airlines, experience, airport, displays, self-service, customer service, data transparency, mobile, flight, technology

The Polar Vortex and You: How Badly Were You Affected by Flight Delays and Cancellations?

Posted by Bart Littlefield on Jan 17, 2014 @ 11:10 AM

Snow, windstorms and arctic temperatures attributed to the Polar Vortex wreaked havoc on air travel during the first 10 days of 2014.  Airports from Maine to the Dakotas were whammied by the cold and snow.  Airlines with large operations at airports in the northeast and midwest were whipped so badly it seemed as if they simply gave up for a few days there.

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Topics: flifo, cancelled, airlines, airport, weather, delay, big data, on time

How Connecting Hubs Can Make or Break a Trip

Posted by Katherine Wellman on Dec 23, 2013 @ 10:16 AM

November, 2013, was a difficult travel month if connecting through any of the major hub airports. Weather was the primary culprit, causing, for example, about one in twenty flights to and from Dallas/Ft. Worth to be cancelled.  At many hubs, flights that did operate, arrived late – and the departures left close to on-time, squeezing connection times and causing travelers to scramble. We've defined those compressed connection times as the "Squeeze Factor", which is a good indicator of whether a traveler will miss their connecting flight.  

We’ve put together an infographic showing 'The Squeeze Factor', an indicator of the “best and worst” hub airports to connect through in November, along with rankings of the best and worst on-time arrival airport performers and the top 6 hubs with the most cancellations in November. 

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Topics: report, flifo, business travel, cancelled, leisure travel, experience, airport, data transparency, delay, big data

Cancelled Flights: Thanksgiving Week at an Airport Near You

Posted by Bart Littlefield on Dec 06, 2013 @ 06:04 PM

Not so good if you were in any of the large parts of America that were badly affected by winter storms – or if you had to fly to or from those wet, windy and snowy locales.

At FlightView we aggregate and consolidate – and save and report – real-time flight information from hundreds of sources around the world.  So we are among the first to know whether flights will run early, late – or at all.  And we compile all that data to enable airports and airlines to look back, see what happened, find out why, and operate more smoothly the next time weather events mess up the works.

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Topics: report, flifo, cancelled, airlines, airport, flight, delay, holiday travel

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