FlightView From the Sky blog

Connected Information-Sharing Tops Travelers' OTA Wish List

Posted by Amanda Rogers on Jun 16, 2014 @ 11:02 AM

In the event of an itinerary disruption, how can OTAs and meta-search engines provide a value-added service their customers crave by using actionable information they already have? Down-stream information sharing.

ota_itin_changes_img 

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Topics: trips, report, flifo, business travel, leisure travel, airlines, tracking, experience, customer service, data transparency, mobile, tips, itinerary, OTA

What OTAs & Meta-Search Sites Should Know About Online Flight Search [Survey & Infographic]

Posted by Amanda Rogers on Jun 11, 2014 @ 09:30 AM

What information do travelers really want when searching for flights online, and what makes them prefer one OTA or meta-search site over another? 

 

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Topics: trips, report, flifo, business travel, leisure travel, airlines, tracking, experience, customer service, data transparency, mobile, tips, itinerary, OTA

OTAs & Meta-Search Engines: It's Not Just About Trip Planning...

Posted by Katherine Wellman on Jun 09, 2014 @ 01:59 PM

Given a lack of consumer loyalty, what can OTAs and Meta-Search Engines do to please their audience more and gain their allegiance as well as increase market share? Our latest traveler survey sheds some light.

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Topics: trips, report, flifo, business travel, leisure travel, airlines, tracking, experience, customer service, mobile, tips, itinerary, OTA

How Connecting Hubs Can Make or Break a Trip

Posted by Katherine Wellman on Dec 23, 2013 @ 10:16 AM

November, 2013, was a difficult travel month if connecting through any of the major hub airports. Weather was the primary culprit, causing, for example, about one in twenty flights to and from Dallas/Ft. Worth to be cancelled.  At many hubs, flights that did operate, arrived late – and the departures left close to on-time, squeezing connection times and causing travelers to scramble. We've defined those compressed connection times as the "Squeeze Factor", which is a good indicator of whether a traveler will miss their connecting flight.  

We’ve put together an infographic showing 'The Squeeze Factor', an indicator of the “best and worst” hub airports to connect through in November, along with rankings of the best and worst on-time arrival airport performers and the top 6 hubs with the most cancellations in November. 

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Topics: report, flifo, business travel, cancelled, leisure travel, experience, airport, data transparency, delay, big data

5 Key Takeaways from The PhoCusWright Travel Innovation Conference

Posted by Katherine Wellman on Dec 03, 2013 @ 01:17 PM

Just before Thanksgiving, we attended The PhoCusWright Conference for travel industry professionals which Travel & Leisure magazine calls the "epicenter of travel technology". We were impressed by the highly informative and thought-provoking presentations - here are a few of our favorite takeaways and glimpses of innovations that could be helping us all travel smarter in the very near future. 

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Topics: trips, ads, PhoCusWright, business travel, booking, leisure travel, experience, self-service, customer service, social media, mobile, technology, travel planning, travel, itinerary, big data, check-in

5 Holiday Travel Survival Tips From the Pros

Posted by Amanda Rogers on Nov 27, 2013 @ 11:43 AM

The holiday travel season is off to a rocky start with nasty weather hitting much of the country this week, plus winter storm Boreas battering airports in the busy Northeast corridor. Combine high winds, driving rain and blizzard-like conditions with holiday crowds, and you've got a recipe for monster flight delays. Want some good news? FlightView's had over 30 winters to hone our holiday travel skills and we're offering you our 5 best tips for surviving the not-so-friendly skies. 

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Topics: cancelled, leisure travel, airlines, airport, weather, self-service, customer service, mobile, technology, delay, app, tips, holiday travel

Thanksgiving Flight Tracking Fun!

Posted by Amanda Rogers on Nov 25, 2013 @ 04:43 PM

In honor of the upcoming Thanksgiving holiday, we decided to have a little fun with the live flight tracker on our site. Now through Thursday, when you track a flight on www.flightview.com and click the orange "Launch Live" button found on the details page of any in-air flight, you'll get a festive surprise...

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Topics: leisure travel, tracking, travel, holiday travel

The best technology investments for airports - INFOGRAPHIC & FREE REPORT

Posted by Mike Benjamin on Oct 28, 2013 @ 10:19 AM

Airports are making a concerted effort to improve the airport experience for their travelers - but are they making the right decision on how to invest their limited IT budget? 

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Topics: business travel, leisure travel, experience, airport, self-service, customer service, mobile, wifi, technology

Flights to France Cancelled this Week! Check FlightView.com for yours

Posted by Bart Littlefield on Jun 11, 2013 @ 11:09 AM

Air France Strike - Paris

O Mon dieu!  Just as summer season kicks in to high gear (and timed to protest a speech by the EU’s transportation commissioner promoting cost-saving efficiencies in the European air traffic control system) the French air traffic controllers have announced three days of strikes beginning Tuesday.  France’s civil aviation authority has asked airlines serving airports in Paris, Lyon, Nice, Marseilles, Toulouse and Bordeaux to halve their flight schedules through late Thursday.

If you are planning on traveling to, from or through France this week, you’ll want to check to see if your scheduled flight is among those cancelled.

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Topics: business travel, booking, cancelled, leisure travel

Top 3 Tips for Summer Travel

Posted by Mike Benjamin on May 15, 2013 @ 11:37 AM

summer travel tips

Increases in thunderstorms, travelers and ticket prices mark the beginning of the summer travel season, which is only a few weeks away. Airlines for America is predicting packed flights for the July to August stretch due to a record number of people traveling internationally and a brighter economic outlook. Add in unpredictable and sometimes dangerous summer storms, and you’ve got a recipe for stressful travel. While there’s not much we can do about the ticket prices, we have a few tips to help you have a better travel experience this summer.

Summer Travel Tip #1

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Topics: cancelled, leisure travel, airlines, tracking, airport, weather, self-service, technology, delay, travel planning, app, travel, tips

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