FlightView From the Sky blog

Winter Storm Janus Flight Delay & Cancellation News Roundup

Posted by Amanda Rogers on Jan 22, 2014 @ 02:09 PM

Winter storm Janus derailed travel plans from the Midwest to the busy Northeast corridor this week, delaying and cancelling thousands of flights across the country. 

Read More

Topics: cancelled, airlines, tracking, airport, weather, delay, travel planning, tips

5 Key Takeaways from The PhoCusWright Travel Innovation Conference

Posted by Katherine Wellman on Dec 03, 2013 @ 01:17 PM

Just before Thanksgiving, we attended The PhoCusWright Conference for travel industry professionals which Travel & Leisure magazine calls the "epicenter of travel technology". We were impressed by the highly informative and thought-provoking presentations - here are a few of our favorite takeaways and glimpses of innovations that could be helping us all travel smarter in the very near future. 

Read More

Topics: trips, ads, PhoCusWright, business travel, booking, leisure travel, experience, self-service, customer service, social media, mobile, technology, travel planning, travel, itinerary, big data, check-in

Where's My Plane?

Posted by Scott Kahan on Jun 06, 2013 @ 11:29 AM

Read More

Topics: business travel, cancelled, airlines, tracking, airport, displays, weather, customer service, flight, technology, delay, travel planning

Top 3 Tips for Summer Travel

Posted by Mike Benjamin on May 15, 2013 @ 11:37 AM

summer travel tips

Increases in thunderstorms, travelers and ticket prices mark the beginning of the summer travel season, which is only a few weeks away. Airlines for America is predicting packed flights for the July to August stretch due to a record number of people traveling internationally and a brighter economic outlook. Add in unpredictable and sometimes dangerous summer storms, and you’ve got a recipe for stressful travel. While there’s not much we can do about the ticket prices, we have a few tips to help you have a better travel experience this summer.

Summer Travel Tip #1

Read More

Topics: cancelled, leisure travel, airlines, tracking, airport, weather, self-service, technology, delay, travel planning, app, travel, tips

The Purchasing Habits of Today's Mobile Traveler - Infographic

Posted by Katherine Wellman on Apr 29, 2013 @ 11:54 AM

Read More

Topics: business travel, booking, leisure travel, airlines, experience, self-service, customer service, ancillary, mobile, technology, travel planning, app

Tablets: The Travel Companions Used for Search but Less for Purchase

Posted by Katherine Wellman on Apr 25, 2013 @ 12:16 PM

tablet travel companion

More and more travelers carry tablets on their flights – some using them to accomplish work on the plane while others using them for entertainment or leisure browsing.  Tablets are much friendlier devices to manage while sitting in a “compact” airplane seat than laptops.  They are smaller and lighter and therefore more comfortable to hold in your lap.  Even if you place your tablet on the seatback table, it is less awkward to move around when your neighbor wants to pass in front of you on her way to the restroom.  Tablets are becoming so popular that a few airlines, such as Virgin Australia, have started to rent them to passengers as they board the plane while others, like Delta, deliver mobile in-flight portals for passengers to view on their tablets.

In addition to becoming popular travel companions, tablets are often used when searching for travel-related services – in some cases during the travel itself.  In a recent FlightView survey, where responses from over 3,000 travelers were tallied, 69% reported owning and using a tablet to search for travel services.  Of these folks, 62% had searched for flights, 45% had searched for hotels, and 26% had searched for ground transportation, all over the past 12 months.  While almost 70% of people surveyed searched for flights, just under 50% actually purchased flight tickets on their tablets (49%).  Why don’t they follow through with the booking?  While in the past some folks might have said they were concerned about the security of mobile devices or that their transaction would get lost in-process, this is not the case today.  The top two reasons for not purchasing their tickets on their tablets were the difficulty of entering all the required information on a smaller device (16%) and that people prefer using a laptop or desktop to make their final flight purchases (57%).

Read More

Topics: business travel, booking, leisure travel, experience, self-service, mobile, technology, travel planning

The FAA Says Travelers Face 90-Minute Delays This Summer

Posted by Bart Littlefield on Apr 02, 2013 @ 01:28 PM

Tower St.Gallen - Altenrhein

Recent headlines, FAA chief: Flights at major hubs face 90-minute delays, USAToday 2/27/13, and Airlines Dispute Planned Air-Controller Cuts, WSJ 3/21/13, have trumpeted the inevitable air traffic delays which will result from layoffs due to budget cutting mandated by the infamous sequester exercise.  Last week an FAA spokesman told the Wall Street Journal that air-traffic controller furloughs are unavoidable under mandatory federal budget cuts, and the FAA predicts flights could be delayed by up to 90 minutes at busy airports as a result.”  Yikes!  Does that mean travelers are relegated to a summer of missed connections and hours upon hours of heel-cooling in lengthy airport security lines and crowded gate areas?

At FlightView we make a business of tracking commercial airline flights around the world.  We monitor delays at the top 179 airports in North America that service commercial flights; our homepage shows the major airports and the delays, if any, they are experiencing in real time.  Visitors can check the status of any flight yesterday, today or tomorrow.  We keep all the historical data, too, so we can look back at delays experienced by airports or specific flights.  So we’ll have a pretty good handle on how delays evolve this summer.  And if those threatened 90-minute delays happen (or even connection-breaking 30 minute delays), we will be the first to know.

Read More

Topics: FAA, tracking, self-service, delay, travel planning

Planning Travel Ahead or Planning En-Route?

Posted by Katherine Wellman on Mar 26, 2013 @ 03:59 PM

Vacation Planning

In the past, people planned and booked key services – flights, hotels, car rental, limousine services – required for their trip days ahead of time and then during the trip, they looked up local activities, events and tours in guide books and went to the kiosk or event desk to learn more as well as purchase tickets.  So the big picture planning and booking was done ahead of time, at the point of ‘inspiration’ for the trip, via online search and booking or working with a travel agent.  Then the day-to-day activities were determined and purchased while en-route after the traveler arrived at his destination and could walk up to the kiosk, learn more and make a purchase. This process was accepted and followed by most travelers, not necessarily because it was their natural inclination, but because it wasn’t feasible to do anything different.

Today, new mobile and big data technologies have broken the constraints of the past.  Mobile solutions are enabling travelers to make reservations for key destination services, such as hotel rooms via HotelsTonight or booking.com or arrange car services with Uber, during their trips.  Meanwhile, these technologies are also enabling travelers to view and book local destination activities and tours, for example with Viator, prior to walking up to the kiosk, while sitting at home or on-the-go.  People can search and scan listings of small, family-operated local services on their mobile devices – view photos, read ratings and reviews, check out menus and other details, and make purchases.  So now travelers have the ultimate in flexibility – booking any part of their trip, from their hotel room to the 1 hour factory tour they wander through one afternoon, while sitting on their couch prior to packing or while ordering a coffee from a local barista after arriving.

Read More

Topics: booking, leisure travel, mobile, travel planning, app, itinerary, big data

Delayed but not distressed

Posted by Scott Kahan on Mar 13, 2013 @ 04:20 PM

Surprise surprise; The weather man was wrong! According to reports the night before, we were supposed to get nothing but rain and my flight to San Antonio would leave without any issues. The flight from BOS to DFW was set to leave at 11am and we’d have plenty of time to make our connection into SAT. When I woke up on the day of the flight, I found out that we had about eight inches of the fluffy type of “rain” and realized we probably wouldn’t be going anywhere. Having been through the weather-related flight cancellation experience a few years ago, I was dreading a day spent on hold listening to oldies, soft rock, or worst of all a continuous loop of the same new age tones. Just as I was bracing myself to make the dreaded call, my phone rang.

On the other end of the line was a very nice, very helpful, and very proactive computerized voice. I was informed that my flight was cancelled (This I already knew – I do work for company that brings you the FlightView Flight Tracker), I was informed that I had been rebooked on another flight for later that day and my connection had been rebooked as well.

Read More

Topics: business travel, booking, cancelled, tracking, weather, self-service, customer service, flight, technology, delay, travel planning

Subscribe to Blog

Follow FlightView